Accidents happen all the time — a pipe bursts, your dishwasher leaks, a little bit of floodwater creeps into your home. It’s tempting to soak up as much water as you can and leave the area to dry on its own. However, if you don’t dry and treat your flooded floors properly, you could be leaving your carpet and home vulnerable to further damage.
No matter your emergency, our team is available around the clock to attend to the job promptly. Our expert carpet specialists can inspect the job and determine the best course of action to restore your flooring. We will dry, clean and disinfect your carpet using the most advanced equipment and our own specialised restoration process.
Moisture in carpets isn’t always easy to detect. While you can see obvious flooding, the damage may have spread much further than you realise. Wet floors, particularly in our humid Sydney climate, are the perfect breeding ground for mould, mildew and bacteria which can cause health issues or trigger allergies. Water can also cause permanent staining to your floors, or even structural damage to your home if left untreated.
Our specialised process ensures that your carpets are treated, thoroughly cleaned and dried using the latest restoration techniques.
Our experts assess the area to determine the best course of action for restoring your flooring. We use a moisture meter to see how far the flooding has spread. Then, an antimicrobial is applied to prevent any further mould or bacteria growth.
From there, we extract the water using a physical extractor with an attachment Water Claw. This vacuum attaches to your floor and draws all moisture out of both the carpet and the underlay.
Once we’re satisfied that all of the moisture is removed, we get to work treating and restoring your flooring. We apply an anti-browning treatment that prevents any yellowing or staining to your carpets.
Finally, we completely steam clean your carpets to flush any remaining residue from your fibres. Once our cleaning process is complete, we set up industrial-grade LGR dehumidifiers and air movers to completely dry your carpets.
For your peace of mind, we offer an industry-leading carpet water damage restoration guarantee. This guarantee ensures that our experts will use best-practice techniques to restore your carpet.
We’ll also provide you with a comprehensive written report that outlines the products, techniques and work processes that we’ve used to restore your carpet.
When an emergency happens, you need a team you can trust. Our specialists have over a decade of experience looking after the carpets of Sydney homes and businesses. We only use Australian-made products and ensure that our processes never leave a lasting residue or unpleasant smell.
Our carpet steam cleaning process eliminates the need to use unsafe chemicals by applying water heated to a temperature that removes bacteria, mould and mildew. We work quickly and efficiently, to prevent any further damage to your floors.
Preparing your area for water damage restorationAfter a leak, burst pipe or flooding, don’t risk electrocution by trying to vacuum up excess water yourself. Instead, make sure you call the friendly and professional team at Sydney Steam Cleaners. We recommend you leave the area and prevent others from entering the room and walking on your flooring.
Why use Sydney Steam Cleaners for emergency carpet cleaning?
We have over a decade of experience steam cleaning soft furnishings, from carpets to upholstery. We are completely certified to treat your carpets and upholstery and use the most advanced equipment for a professional final result. Our team is available 24/7, so we can be on our way as soon as you call us.
How soon after flooding should I call Sydney Steam Cleaners?
We strongly recommend you call us as soon as possible, so we can prevent any further damage to your flooring and begin treatment straight away. More importantly, the longer you wait to have your carpet treated, the more likely you are to find toxic mould and bacteria growth, which can negatively affect your family or colleagues’ health.
Do I need to prepare the area before the Sydney Steam Cleaners team arrives?
No, you don’t need to do anything to prepare the area for our carpet specialists. Once our team is on scene, we will prepare the area by removing any electrical equipment and moving furniture out of the way.
How long will it take for my carpet to dry?
Our experts use a specialised process to ensure your carpet will be dry as soon as possible. This includes setting up industrial-grade LGR dehumidifiers and air movers to dry the area. You’ll start to notice an improvement within 24-48 hours. It’s important to consider the humidity in the air and the thickness of your carpet when calculating the drying time for your carpet.
Preparing your area for water damage restoration